Austin-Bergstrom International Airport (AUS): An In-Depth Traveler’s Guide

Austin-Bergstrom International Airport (AUS) is located just southeast of downtown Austin, Texas. Known for its easy access to the city center, vibrant local flavor, and frequent live music performances, AUS Airport is a favorite among many travelers. This detailed guide covers everything from airport terminals and parking to ground transportation, dining, shopping, and flight information—ensuring your visit to Austin-Bergstrom is smooth and hassle-free.

Table of Contents

1. Introduction
2. Terminals and Layout
3. Check-In, Security, and Customs
4. Arrivals and Departures
5. Ground Transportation Options
6. Parking at Austin-Bergstrom Airport
7. Airport Lounges and Services
8. Dining and Shopping at AUS
9. Nearby Hotels and Accommodation
10. Insider Travel Tips for AUS
11. Frequently Asked Questions (FAQs)
12. Conclusion

1. Introduction

Austin-Bergstrom International Airport (IATA: AUS, ICAO: KAUS) sits approximately 5 miles (8 km) southeast of central Austin. Known for its casual atmosphere and local-inspired amenities, AUS serves millions of passengers annually—connecting them to major U.S. destinations and select international cities. The airport’s hallmark is its deep ties to Austin’s culture, including live music performances, an array of local Texas eateries, and a welcoming environment that reflects the city’s famous slogan: “Keep Austin Weird.”

2. Terminals and Layout

Barbara Jordan Terminal

• Primary Passenger Terminal: Hosts most domestic and international flights.
• Airlines: American Airlines, Southwest Airlines, United Airlines, Delta Air Lines, Spirit, JetBlue, and others.
• Check-In Counters: Grouped near the main entrance, with airline-specific signage.

South Terminal

• A smaller, separate facility used primarily by certain low-cost carriers (e.g., Allegiant).
• Accessed via a short drive or shuttle from the main Barbara Jordan Terminal.

Navigation

• Passengers typically won’t need to switch between terminals mid-trip unless their flight specifically departs or arrives at the South Terminal.
• Follow posted signs or confirm your terminal in advance to avoid confusion.

3. Check-In, Security, and Customs

Domestic Flights

• Arrival Time: Recommended 1–1.5 hours before departure; longer if traveling at peak times (morning or late afternoon).
• Check-In: Utilize airline apps for mobile boarding passes or self-service kiosks in the terminal for a quicker process.
• Security Screening: Standard TSA procedures; lines can back up during festivals or busy weekend traffic—Austin is known for events like SXSW and ACL Fest.

International Flights

• Suggested Arrival: 2–3 hours before departure, especially if checking bags or traveling during holiday seasons.
• Passport & Visa: Verify that you have the correct travel documents for your destination.
• Customs / Border Control: On return, you’ll go through U.S. Customs and Border Protection in the arrivals area, located in the Barbara Jordan Terminal.

4. Arrivals and Departures

Arrivals

• Domestic: After disembarking, walk to baggage claim areas near the lower level. Monitors show which carousel is assigned to each flight.
• International: Pass through U.S. Customs and Immigration post-landing, then collect luggage from the designated carousel.

Departures

• Check Gate: Confirm your gate on overhead displays or your airline’s mobile app—some gates can change last minute.
• Security Lines: The Barbara Jordan Terminal has multiple checkpoint lanes; keep an eye on overhead signage for the shortest queue.

5. Ground Transportation Options

1. Taxis and Rideshare

   • Taxi stands outside the baggage claim level.
   • Uber, Lyft pick-up areas are clearly marked. Fares to downtown Austin typically cost around $20–$30, depending on traffic and surge pricing.

2. Car Rentals

   • Major agencies (Avis, Hertz, Budget, Enterprise) have desks adjacent to baggage claim or in the consolidated rental car facility.
   • Booking ahead saves time and can secure better rates—ideal if exploring the Hill Country or outlying Texas areas.

3. Shuttles / Van Services

   • Multiple private shuttle operators serve area hotels or major city destinations. Pre-arrange for group discounts.

4. Public Bus (CapMetro)

   • Route 20 connects AUS Airport to downtown and the University of Texas area—an affordable option, though slower than a taxi.

Tip: Austin traffic can vary, especially around I-35 or special events. Budget extra time for peak periods.

6. Parking at Austin-Bergstrom Airport

• Garage Parking: Directly adjacent to the Barbara Jordan Terminal for short stays or quick drop-offs.
• Economy Lots: Cheaper daily rates, with a free shuttle transporting passengers to/from the terminal.
• Valet Services: Offers convenient drop-off but at a higher price tier.
• Cell Phone Lot: For drivers waiting to pick up arriving passengers; free short-term waiting, no curb idling allowed for security reasons.

Tip: During big events (SXSW, major conferences), pre-booking or arriving earlier is highly recommended, as parking can fill quickly.

7. Airport Lounges and Services

Airline Lounges

• American Airlines Admirals Club (near Gate 22)
• Delta Sky Club (near Gate 2)
• United Club (near Gate 13)

Other Amenities

• Free Wi-Fi: Throughout the airport—no complicated registration.
• ATMs & Currency Exchange: Found near baggage claim and certain gate areas, essential for international travelers.
• Pet Relief Areas: Designated zones for service animals or traveling pets.

8. Dining and Shopping at AUS

Dining

• Local Favorites: Try Tex-Mex at places like Taco Deli, or grab BBQ from The Salt Lick outposts if time allows.
• Quick Bites: Grab coffee at Starbucks, pastries at local bakeries, or fast-food from well-known chains scattered around the terminal.
• Bars and Lounges: Austin’s live music vibe extends into the airport—some eateries host small performances.

Shopping

• Austin-Themed Stores: Souvenir stands with local postcards, T-shirts, and unique “Keep Austin Weird” merchandise.
• News & Essentials: Convenience shops for magazines, electronics, or last-minute travel items.
• Specialty Boutiques: Some local artisans display crafts or handmade goods, great for a quick gift or personal keepsake.

9. Nearby Hotels and Accommodation

• On-Airport Hotels: Currently none directly on-site.
• Off-Airport Hotels: Multiple options within a 1–2 mile radius, including major chains offering shuttle services.
• Downtown Austin: About a 15–20 minute drive (depending on traffic), featuring upscale spots near Congress Avenue, the Rainey Street District, or the 6th Street nightlife area.

Tip: If you have an early flight, staying close to the airport can save you time in morning traffic.

10. Insider Travel Tips

1. Arrive Early for Popular Times
   • Mornings and post-lunchtime flights can create longer security lines—arrive 30–45 minutes earlier than usual.
2. Use Online Check-In
   • Minimizes counter waits, especially during festival seasons or major events.
3. Explore Local Food
   • If you have a layover, consider a quick local meal from a Tex-Mex or BBQ joint.
4. Monitor Traffic
   • Rush hour or big city events can slow your ride to/from the airport—plan accordingly.
5. Check Terminal
   • Confirm whether your flight departs from the main Barbara Jordan Terminal or a different gate section.

11. Frequently Asked Questions (FAQs)

1. How far is Austin-Bergstrom Airport from downtown Austin?

   • Roughly 5 miles southeast, taking ~15–20 minutes by car in moderate traffic.

2. Which airlines operate from AUS?

   • Southwest, American, Delta, United, Alaska, and a few international carriers, along with some low-cost airlines.

3. Is there public transportation from AUS to downtown?

   • Yes, CapMetro bus route 20 provides direct, budget-friendly access, though you may need to transfer for certain neighborhoods.

4. Does Austin-Bergstrom have free Wi-Fi?

   • Yes, complimentary Wi-Fi is available in both arrivals and departure gate areas.

5. Where can I find lounge access at AUS?

   • Lounges for American Airlines, Delta, and United are located in the Barbara Jordan Terminal. Day passes may be possible if space allows.

12. Conclusion

Austin-Bergstrom International Airport (AUS) is a user-friendly, traveler-oriented hub, offering domestic and international flights, varied dining, local Texas culture, and straightforward ground transport to the vibrant heart of Austin. Whether you’re visiting for the city’s famous live music, tech conferences, or simply a layover en route to another destination, thorough planning—like arriving early during peak times or sampling local eats—enhances your journey. Keep these tips in mind for a seamless experience, and enjoy everything AUS Airport and Austin have to offer. Safe travels!