Welcome to New Orleans Louis Armstrong International Airport (MSY)—Your Captivating Gateway to the Big Easy
Immerse yourself in the spirit of jazz, Creole flavors, and lively parades the moment you step into Louis Armstrong International Airport, a state-of-the-art hub that harmoniously blends modern comfort with the timeless charm of one of America’s most culturally rich destinations—New Orleans.
1. Introduction
Welcome to New Orleans Louis Armstrong International Airport (MSY)—the thriving gateway to the culture, cuisine, and music that define the Crescent City. Conveniently located in Kenner, Louisiana, just 11 miles west of downtown New Orleans, MSY serves as the primary airport for millions of travelers each year. Whether you’re arriving to savor world-renowned Creole dishes, experience the lively nightlife of Bourbon Street, or attend a business conference, this detailed guide ensures your journey through Louis Armstrong International Airport is smooth and stress-free.
2. Quick Facts & Overview
- Airport Code: MSY
- Location: Kenner, Louisiana, roughly 11 miles (18 km) from downtown New Orleans
- Passenger Volume: Over 13 million travelers annually (pre-pandemic data)
- Terminal: A modern, consolidated terminal with three concourses (A, B, and C)
- Major Airlines: Southwest, American, United, Delta, Spirit, Frontier, JetBlue, British Airways (seasonal), and more
- Renovation: A brand-new terminal facility opened in November 2019, offering upgraded amenities and cutting-edge designs
Named after the legendary jazz musician Louis “Satchmo” Armstrong, New Orleans Louis Armstrong International Airport embodies the city’s vibrant spirit, welcoming visitors to the birthplace of jazz with warm Southern hospitality.
3. Terminal Layout & Key Features
3.1 Consolidated Terminal Design
- Three Concourse Wings: A (primarily used by several smaller airlines), B (serving Southwest, among others), and C (home to major carriers like American and United).
- Centralized Security: One main security checkpoint services all concourses, simplifying passenger flow.
- Open-Air Atrium: The terminal’s grand entrance features natural lighting, spacious seating, and a New Orleans-inspired ambiance.
3.2 Check-In & Baggage
- Check-In Counters: Found on the ground level, arranged by airline—self-service kiosks available for most carriers.
- Baggage Claim: Located on the arrivals level, with easy access to ground transportation, rental cars, and ride-share pick-up zones.
3.3 Art & Ambiance
- Local Artwork: Murals, sculptures, and installations reflect the unique cultural blend of New Orleans—look for jazz-themed pieces that pay homage to the city’s musical heritage.
- Live Music: Periodic live performances may greet travelers, creating a festive atmosphere that echoes the city’s love for jazz and brass band traditions.
4. Transportation Options
4.1 Taxis & Ride-Sharing
- Taxis: Official taxi stands are located outside the baggage claim area. A flat rate of about $36 (for up to two passengers) typically applies to downtown New Orleans.
- Ride-Share Services: Uber, Lyft, and other app-based services pick up in designated zones on the ground transportation level—follow “Ride App Pickup” signage.
4.2 Airport Shuttles
- Official Airport Shuttle: The Airport Shuttle New Orleans offers shared-ride van services between MSY and area hotels. Book online or at the ground transportation booth near baggage claim.
4.3 Public Buses
- JET (Jefferson Transit): Route E2 bus connects the airport to downtown New Orleans via Airline Drive.
- RTA (New Orleans Regional Transit Authority): While direct RTA service from MSY is limited, connections to the city’s streetcar and bus networks are easily accessible.
4.4 Car Rentals
- Rental Car Center: A consolidated facility houses major brands (Avis, Hertz, Budget, Enterprise, etc.). Shuttle buses run frequently from the terminal to the rental center—simply follow “Rental Car Shuttle” signs at arrivals.
5. Parking at MSY
-
Short-Term Garage
- Located closest to the terminal—ideal for drop-offs, pick-ups, or brief stays.
- Hourly rates apply; check overhead signage or the MSY website for the latest fees.
-
Long-Term Garage
- Adjacent to the Short-Term facility, offering daily and weekly rates.
- A short walk from the terminal via covered pathways.
-
Economy Parking Lot
- Budget-friendly option situated a bit further from the terminal.
- Complimentary shuttle service to and from the main terminal building, running every 10-15 minutes.
-
Cell Phone Lot
- A free waiting area for drivers picking up arriving passengers.
- Wait until your traveler is ready, then drive to the curbside pick-up zone.
(Tip: Check airport.co or the official MSY website for live parking availability and rates.)
6. Services & Amenities
6.1 Free Wi-Fi & Charging Stations
- Complimentary Wi-Fi: Access the “MSY Free WiFi” network throughout the terminal—ideal for catching up on work, streaming, or social media.
- Power Outlets & USB Ports: Located near seating areas and gates, ensuring you can charge devices comfortably.
6.2 Lounges & Relaxation Areas
- Club MSY: An independent lounge accessible via membership programs or day-pass purchase. Offers premium snacks, beverages, Wi-Fi, and quieter seating areas.
- Delta Sky Club / United Club: Exclusive lounges for eligible frequent flyers or day-pass holders, with business services and complimentary refreshments.
6.3 Family & Accessibility
- Nursing Rooms: Private, comfortable areas for feeding and caring for infants—look for signage near restrooms or ask an airport attendant.
- ADA-Compliant Facilities: Elevators, ramps, and accessible restrooms ensure travelers with mobility challenges can navigate easily.
- Kids’ Zones: Some gates and seating areas feature kid-friendly designs or interactive play elements (though somewhat limited).
6.4 Pet Relief Areas
- Indoor & Outdoor Spaces: Clearly marked “Service Animal/Pet Relief” stations both before and after security.
- Sanitation Bags: Usually provided—help maintain cleanliness for fellow travelers.
7. Dining & Shopping at MSY
7.1 Food & Beverage
Experience New Orleans’ rich culinary heritage right in the terminal:
- Local Flavors: Favorites like Cafe Du Monde (beignets and coffee) and Leah’s Kitchen (Creole specialties) bring an authentic NOLA touch to your dining options.
- Casual & Quick: Chains like Chick-fil-A, Shake Shack, and Starbucks for fast grab-and-go meals or coffee.
- Sit-Down Restaurants: Upscale venues near the main concourses, perfect for a relaxing meal or a cocktail before your flight.
7.2 Retail & Souvenirs
- Local Boutiques: Stock up on New Orleans-themed gifts, Mardi Gras trinkets, and sports team merchandise (Saints and Pelicans).
- Duty-Free: For international travelers, select duty-free shopping areas offer liquor, fragrances, and tobacco—ensure your flight qualifies.
- Travel Essentials: Pick up last-minute items like reading materials, electronics, or toiletries from convenience stores near your gate.
8. Hotels Near Louis Armstrong Airport
-
Hilton New Orleans Airport
- Located opposite the terminal building—convenient for short stays or overnight layovers.
- On-site dining, free airport shuttle, and business amenities.
-
Holiday Inn Express & Suites New Orleans Airport South
- Offers complimentary breakfast, airport shuttle service, and easy highway access.
- Mid-range pricing with comfortable accommodations.
-
Sheraton Hotel Metairie – New Orleans
- Situated in Metairie, a short drive from MSY.
- Ideal for business travelers, with event space and upscale dining options.
(Tip: Many hotels near the airport provide park-and-fly packages—combine lodging with extended parking to save money on your trip.)
9. Travel Tips & Advice
- Arrive Early: For domestic flights, plan to arrive at least 90 minutes prior; for international journeys, 2–3 hours is recommended.
- Check Flight Status: Weather in the Gulf Coast region can be unpredictable—use airline apps or the official MSY website to monitor any delays or gate changes.
- Security Preparation: Keep ID and boarding pass accessible; remove electronics and liquids as required to speed up TSA lines.
- Public Transport: If you prefer not to rent a car, consider the E2 bus route or official airport shuttles for cost-effective transit.
- Explore Layovers: With ample dining, shopping, and lounge options, longer layovers at MSY can be enjoyable—treat yourself to a beignet or a local craft beer.
10. Frequently Asked Questions (FAQs)
Q: How far is Louis Armstrong International Airport from the French Quarter?
A: Approximately 15–20 minutes by car, depending on traffic. Taxis, ride-shares, and shuttles are readily available.
Q: Does MSY offer international flights?
A: Yes. In addition to domestic flights, MSY hosts direct routes to select international destinations (e.g., London, seasonal flights to Central America, and the Caribbean). Check airlines or the airport website for current schedules.
Q: Are there any lounges available for economy passengers?
A: Club MSY offers day passes; airline lounges (Delta Sky Club, United Club) may allow purchasing one-time entry if capacity permits.
Q: What parking options are available for extended trips?
A: The Long-Term Garage and Economy Lot offer cost-effective daily rates, with shuttle service from the Economy Lot.
Q: Can I find Cajun/Creole cuisine at MSY?
A: Absolutely. Local favorites such as gumbo, po’boys, jambalaya, and beignets are offered at various airport eateries.
11. Conclusion
From its jazz-infused aesthetics to the convenience of a newly opened terminal, New Orleans Louis Armstrong International Airport (MSY) provides a traveler-friendly introduction to one of America’s most iconic cities. Whether you’re seeking authentic Cajun cuisine, exploring local shops, or transferring to your next flight, MSY merges Southern hospitality with modern airport amenities. This airport guide by airport.co aims to make your journey through Louis Armstrong Airport as smooth as a saxophone solo—helping you begin (or end) your New Orleans adventure on a high note.
Bookmark this page for easy access to parking tips, ground transportation details, and MSY dining options. Laissez les bons temps rouler—let the good times roll!
